eCommerce
eCommerce Virtual Assistants for online stores
Catalogue upkeep and customer messages expand to fill whatever time you give them. WorkWiser places bilingual assistants who keep listings accurate, orders moving, and buyers answered, so you can work on the parts of the store that grow it.
Get Started NowWhat a eCommerce Virtual Assistant handles
Product listings
Creating and updating listings with descriptions, images, and specifications.
Inventory updates
Keeping stock levels accurate across channels so you aren't selling what you can't ship.
Order support
Processing orders, tracking shipments, and handling returns and exchanges.
Customer service
Answering pre-sale questions and resolving post-purchase issues over email and chat.
Review management
Monitoring reviews and responding to feedback across your sales channels.
Supplier coordination
Chasing purchase orders, delivery dates, and resolving supply discrepancies.
Why ecommerce teams choose WorkWiser
Sell to Spanish-speaking customers
Bilingual support means the Spanish-speaking segment of your market gets answered properly rather than filtered through translation tools.
Response times that convert
Pre-sale questions have a short shelf life. A dedicated assistant covering your inbox during business hours turns questions into orders rather than abandoned carts.
Matched to your platform
Candidates are matched on the tools you actually run — helpdesks, storefronts, spreadsheets, and project tools — rather than trained from scratch after hiring.
5 business days
to 2–3 pre-vetted finalists
From $9/hour
final rates confirmed in consultation
Up to 70%
in labor savings
Common questions
Can an eCommerce assistant work across multiple sales channels?
Yes. We match candidates on the specific platforms and tools you use so they can maintain listings and inventory across your channels.
Can an assistant handle customer service in Spanish?
Yes. We specialise in English/Spanish bilingual talent, and language proficiency is verified before candidates reach you.
How much does an eCommerce virtual assistant cost?
Pricing depends on role and experience and starts at $9/hour. Final rates are confirmed in your consultation.
More questions are answered on the main FAQ.