Logistics
Logistics Virtual Assistants for freight and distribution
Logistics runs on follow-up: confirming pickups, chasing status, and keeping customers informed. WorkWiser places bilingual assistants who own that communication load across the US–Latin America corridor.
Get Started NowWhat a Logistics Virtual Assistant handles
Dispatch support
Coordinating pickups and deliveries, and confirming appointments with shippers and receivers.
Shipment tracking
Monitoring loads in transit and flagging delays before the customer has to ask.
Carrier coordination
Sourcing capacity, confirming rates, and keeping carrier records current.
Documentation
Preparing and filing bills of lading, proofs of delivery, and customs paperwork.
Customer updates
Proactive status communication in English or Spanish.
Invoice reconciliation
Matching rate confirmations against invoices and resolving discrepancies.
Why logistics teams choose WorkWiser
Bilingual across the corridor
Freight moving between the U.S. and Latin America needs both languages. Verified English/Spanish proficiency removes a real friction point with drivers and cross-border partners.
Coverage beyond office hours
Freight doesn't observe business hours. We can staff coverage by schedule, and use staggered shifts across multiple assistants where continuous cover is needed.
Follow-up that actually happens
The routine chasing that gets dropped when dispatchers are busy is precisely what a dedicated assistant is there to hold.
5 business days
to 2–3 pre-vetted finalists
From $9/hour
final rates confirmed in consultation
Up to 70%
in labor savings
Common questions
Can a logistics assistant communicate with Spanish-speaking drivers?
Yes. We specialise in English/Spanish bilingual talent and verify proficiency before candidates reach you.
Can you cover nights or weekends for dispatch?
Yes. We staff coverage by schedule; for 24/7 needs we recommend multiple assistants on staggered shifts.
Can an assistant work in our TMS?
Yes. We match candidates against the specific systems you run, including transport and project management platforms.
More questions are answered on the main FAQ.